35 articles

Conversation AI

AI Message Details: View & Edit AI Responses Bot Actions - Add Contact Info Trigger a Workflow from AI Conversations (Bot Goals Guide) AI Bot Goals Setup and Customization Guide Manage Contact-Level AI Bot Settings Automating AI Bot Assignment and Status Using Workflows Collect Contact Details Using AI Prompt Setup Control Automated Replies with Stop Conditions Introduction to Multiple Knowledge Bases in Conversation AI Transfer Bot Action Guided Form Bot Setup for AI Conversations Conversation AI Auto Follow-up Human Handover Setup for AI Conversations Conversation AI Flow Builder Conversation AI: Multiple Calendars Support for Appointment Booking Conversation AI Summary and Transcript Conversation AI - Bot Inactive (Sleep) Conditions New Channel Management Experience Conversation AI - Transfer Bot Action Conversation AI - Auto Follow-Up Action Conversation AI - Human Handover Action Conversation AI- Bot Snapshots How to Use Conversation AI in the Mobile App Bot Status for Individual Contacts Guided Form Based Setup for Conversation AI Build and Deploy Conversation AI Bots With Ask AI Conversation AI - Primary vs Non-Primary Bots Training Your Conversation AI Bot Working Hours for Conversation AI Bot Goals Overview - Conversation AI Workflow Actions - Conversation AI How to Use AI Employee Suggestive Mode in the Mobile App Cancel and Reschedule Appointments with Conversation AI How to Track Conversation AI Activity in Audit Logs AI-Suggested Actions in Conversation AI Suggestive Mode